Safety First
Emergency contact number
Emergency Incident Reporting
In the event of an electrical emergency or power outage, please contact Northern Ireland Electricity Networks at the contact number below.
You can access the NI Electricity Networks Powercheck here.
Northern Ireland: Northern Ireland Electricity Networks
Emergency & Power Cut Reporting (24/7)
Telephone: 03457 643 643
Emergencies: 112 / 999
Reporting General Issues/Complaints (Non-Emergency)
Website/Online Forms: Report an issue here
Email: customercontact@nienetworks.co.uk
Social Media: WhatsApp or Facebook Live Chat (available 7.30 am - 11.30 pm)
Postal Address: Customer Relations Manager, NIE Networks, Carn Industrial Estate, Portadown, BT63 5QJ