Your Bill Explained

Your electricity bill contains important information about your account, how much energy you’ve used, and how your charges are calculated. At Budget Energy, we want to make it easy for you to understand your bill. 

At the top of your bill, you’ll find your key account details, including:

• Your name and address – Where the electricity supply is registered.
• MPRN number – unique number registered to your address.
• Account number – Please have this handy if you contact us.
• Billing period – The dates showing the start and end of the time your bill covers.
• Bill Summary – Overview of your payments, balance before bill, standing charges, total usage for this period, VAT, total charges incl. VAT and payments for this period.

Your bill explained.

This section gives a quick overview of your bill.

• Debit or credit section = CR=Credit and DR = Debit.
• Standing charges explained.
• VAT Update explained.
• Total cost of usage.
• Total payments & Balance due.

Action required/Payment information.

If you are on a budget plan, this will include your amount and payment day of each month.

Tariff Information

Your current Tariff. Unit Price (Including VAT) and Daily standing Charge (Including VAT)
(E) - This shows how we’ve calculated your usage:
Previous reading and current reading – The numbers on your meter at the start and end of the billing period.

• A = actual reading
• E = estimated
• SC = supplier provided
• Electricity used (kWh) – The difference between the two readings shows how many units (kilowatt hours) you’ve used. 

Your Tariff and Unit Rates

This explains the rate you pay for electricity:

• Tariff name – The plan you’re on (e.g., Budget Energy Standard or Variable Tariff).
• Unit rate (pence per kWh) – The cost for each unit of electricity you use.
• Standing charge – A daily fixed cost that covers maintaining your electricity connection and meter.
• Together, these make up your total electricity charge for the period.

Payment Details

This section explains how to pay your bill and when:

• Payment method – e.g., Direct Debit, card payment, or Pay As You Go.
• Payment due date – When the payment will be taken or is required.
• Ways to pay – You can pay online, by phone, through the app, or at a Pay Point outlet.

Helpful Information

At the top of your bill, you’ll often find:
Contact details – How to reach us if you have a question about your bill or need support.

Need Help Understanding Your Bill?

If something doesn’t look right or you’d like us to walk you through your bill, please get in touch using the buttons below.